At IKOR we optimize care and enhance our client's quality of life. We do this by looking across the spectrum of needs to create a complete view of each client's life. Where others focus on just care management or personal finances, IKOR provides all these services enabling us to proactively and quickly respond to our client's needs. Our process begins with our proprietary needs assessment. From this assessment, which includes the environmental, medical, emotional well-being and financial aspects of client’s lives to gain a comprehensive understanding of their situation. Then we develop a Life Map tailored to the client's needs and preferences. Once a course of actions has been agreed upon, we act as life's general contractor providing coordination of care services and on-site quality assurance. With IKOR, you have the peace of mind knowing the one you care for is receiving the right services to ensure their quality of life.

Contact Our Office

7866 Avaleen Circle North
Dublin, OH 43016

Phone: (614) 956-1231
Fax: (888) 550-8667

Schedule a Consultation

Services Our Office Offers

We are independent advocates focused intently on meeting the needs of our clients. We are different from others that serve the needs of seniors and the disabled. We are advocates first, providing guidance, planning, oversight and the implementation of plans designed to focus on our client’s critical life challenges.

Life Management

  • Living Arrangements
  • Routine Bill Pay
  • Coordination & Oversight of Life Services
  • Ensuring Independence
  • Predatory Issues
  • Personal Rights Protection
  • Safety & Independence

Medical Advocacy

  • Medical Oversight
  • Professionals in Crisis
  • Chronic Illness
  • Power of Attorney
  • Agent for Power of Attorney
  • Agent of Guardian

Financial Advocacy

  • Light Forensic Accounting
  • Routine Bill Pay
  • Power of Attorney
  • Agent for Power of Attorney
  • Guardian of Estate
  • Agent for Guardian of Estate

Disability Advocacy

  • Mental Health
  • Physical Disabilities
  • Intellectual Disabled Individuals
  • Assisting Those in Need

IKOR of Northwest Columbus Advocates

When you are unsure where to turn to get help with life’s challenges, let an IKOR Advocate help. Through our Life Management Advocacy Plans, IKOR Advocates are able to gain a complete view of our client’s life and make objective recommendations to help them maintain or improve their quality of life.

Our client-centered approach goes beyond case management to offer integrated life and care coordination services. Our trained professionals can help manage the medical, financial and personal aspects of life. At IKOR, we simplify the complex parts of life so enabling our clients to focus on life’s more important moments.

Melanie Hankinson, Managing Director

melanie-hankison-web-useIKOR is the next chapter in Melanie’s over 20-year journey through the healthcare system. Over the past two decades, Melanie has assisted many individuals who have faced difficult healthcare decisions helping them find a renewed sense of quality in their life through guidance, advice, and support. As a volunteer guardian for five years, Melanie is comfortable being an advocate. From ensuring a care plan is implemented to making sure a care facility honors the patient’s wishes, Melanie uses her experience to benefit her clients.

Melanie is a Certified Senior Advisor® (CSA) and an Aging Life Care Professional. She has extensive experience coordinating care and a deep understanding of the array of options for aging adults. When you need a trusted advocate in your corner, trust Melanie and the life care professionals of IKOR of Northwest Columbus.

Personal Needs Coordinators

Our Personal Needs Coordinators (PNCs) are experienced financial professionals who provide guidance, planning, oversight and the implementation of plans designed to focus on our client’s important life challenges. Personal Needs Coordinators can act as an independent, objective party to help make financial decisions that are in the best interest of our client. From helping the client find an appraiser for antiques or jewelry to helping them liquidate assets or getting quotes and bids for home modifications and repairs, our PNCs are ready to help our clients make informed decisions.

Caryl McCormick, Registered Nurse Advocate

Caryl is a graduate of Providence Hospital School of Nursing and has fifteen years of clinical experience in the operating and emergency room. She has twenty plus years of experience as a management professional in managed health care program development, operations, and quality outcomes. She has in-depth experience with healthcare navigation from both the payer and provider sides, to optimize healthcare benefits under traditional Medicare and Medicaid, Managed Medicare and Medicaid, and traditional insurance. She has been a Certified Case Manager since 1998, focusing on the practice of high risk/catastrophic patient healthcare navigation. She has incorporated that practice since 2002 within the legal arena as a Legal Nurse Consultant. It is the culmination of this experience that motivates her in her role as an RN Advocate for IKOR.

Sandy Miller, Registered Nurse Advocate

Sandy is a graduate of The Ohio State University College of Nursing and has forty years of clinical, teaching and management experience as an RN in Ohio.  She has significant clinical experience with patients with cardiovascular conditions, but the main focus of her career has been promoting health and wellness from school age through older adulthood. She is a published co-author of a child wellness promotion tracking project and the former owner of wellness education business. Sandy has been a consultant to insurance and managed care organizations and has worked with businesses throughout Ohio to promote employee wellness benefits and programs. She has done marketing and motivational messaging to promote wellness and healthy lifestyles and has done presentations at the local, state and national level. For over 10 years she advocated for her mother as they navigated the treatment of multiple illnesses and the search for safe and secure living arrangements. It is this experience that has fueled her passion for her role as an RN Advocate for IKOR.

Contact IKOR of Northwest Columbus

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Contact Us

7866 Avaleen Circle North
Dublin, OH 43016

Phone: (614) 956-1231
Fax: (888) 550-8667



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